> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waply.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Waply: Automate and manage customer messaging at scale

> Waply unifies WhatsApp, Instagram DM, Facebook Messenger, and Webchat into one shared inbox with AI automation, broadcasts, and team collaboration tools.

Waply connects all your messaging channels into one unified platform so you can respond to customers instantly, automate repetitive conversations, and scale your support and sales without growing your team. Whether you're handling order inquiries on WhatsApp, replying to Instagram DMs, or running broadcast campaigns, Waply gives you the tools to do it all from one place.

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="/quickstart">
    Set up your account and send your first automated message in minutes.
  </Card>

  <Card title="Connect Channels" icon="plug" href="/connecting-channels">
    Link WhatsApp, Instagram, Facebook Messenger, and Webchat to your inbox.
  </Card>

  <Card title="AI Agent" icon="robot" href="/ai-agent">
    Let AI handle conversations 24/7 with autonomous, context-aware replies.
  </Card>

  <Card title="API Reference" icon="code" href="/api-reference/overview">
    Integrate Waply into your own systems with the REST API.
  </Card>
</CardGroup>

## What you can do with Waply

Waply is built for businesses that receive high volumes of customer messages and need to respond faster than a human team can manage alone.

<CardGroup cols={2}>
  <Card title="Unified Inbox" icon="inbox" href="/inbox">
    All conversations from every channel in a single shared team inbox.
  </Card>

  <Card title="Automation & Flows" icon="diagram-project" href="/automation">
    Build no-code conversation flows triggered by keywords, events, or schedules.
  </Card>

  <Card title="Broadcast Campaigns" icon="bullhorn" href="/broadcasts">
    Send personalized messages to thousands of contacts at once.
  </Card>

  <Card title="Integrations" icon="puzzle-piece" href="/integrations/overview">
    Connect your CRM, e-commerce store, Zapier, and more.
  </Card>
</CardGroup>

## How it works

<Steps>
  <Step title="Connect your channels">
    Link your WhatsApp Business number, Instagram account, Facebook Page, or add a Webchat widget to your site.
  </Step>

  <Step title="Import or build your contacts">
    Upload your contact list or let Waply automatically capture contacts from incoming conversations.
  </Step>

  <Step title="Automate responses">
    Set up keyword triggers, build conversation flows in the Flow Builder, or activate an AI Agent to handle inquiries autonomously.
  </Step>

  <Step title="Manage with your team">
    Assign conversations, set roles, and track performance in real-time analytics.
  </Step>
</Steps>

## Plans at a glance

Waply offers three plans — **Starter** ($49/mo), **Growth** ($149/mo), and **Enterprise** (custom) — each including WhatsApp automation, a team inbox, and AI-powered conversations. See the [Billing & Plans](/billing) page for a full comparison.

<Note>
  All plans include a **7-day free trial**. No credit card required to start.
</Note>